Refund Policy

At Vintage Home Glow, our goal is for you to be delighted with your purchases. If you have any questions or need more information about an item before purchasing, please don’t hesitate to contact us. We love connecting with our customers and are happy to provide additional details about our items and policies.

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Because of this practice, we receive very few return requests. However, if you:

• Receive the wrong item, or

• Find that the item does not match its description,

 

              then you may be entitled to a full or partial refund.​

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How to Request a Refund

• Contact us at vintagehomeglow@gmail.com - or use the "contact us" form below - within 14 days of package delivery (as confirmed by the shipping carrier’s tracking information).

• Clearly explain your concern so we can assess the issue and work with you to resolve it.

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It’s important to notify us of the issue and your refund request within this 14-day period. While we’ll always do our best to address your concerns, waiting longer may limit the resolution options available, including but not limited to refunds.

 

All that said, even after 14 days please feel free to reach out to us—we’re happy to help in any way we can.

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Return Process

• In some cases, we may ask you to return the item before issuing a refund.

• You will be responsible for return shipping costs, including any required insurance or customs fees.

• Once we receive the returned item and verify its condition, we will notify you of any updates to your refund request and outline next steps.

 

We value your trust and are committed to ensuring a positive shopping experience. If you have any questions about this policy, please contact us!