We handpick every piece from estate sales, local clients, and thrift shops linked with great organizations likeHabitat for Humanity. Each item has its own story and charm - we try to add some background information to our listings when we can. That said, if there's no story on the listing of the item that's caught your eye and you'd like to the exact provenance, please reach out! We're happy to share the story and all the facts in our private catalog.

Yes! To be specific: Vintage typically refers to items more than 50 years old. That said, some types of things might considered vintage at 25+ years old (e.g., vintage tech, pop culture items from the 80s and 90s, etc.) Antique items are those more than 100 years old (or thereabouts.) Collectibles are items of any age that people tend to prize and search out. Whether it's vintage, antique, or collectible, the key is that it is authentic and that it is in sellable condition. Simply, the item faithfully matches the description. Our team carefully verifies each find. There's a reason we have 100's of listings and not 1000's of items for sale... we spend a lot of time making sure we know exactly what it is, where it came from, and anything else of significance. If we aren't sure and can't determine what it is, we say so. We strive to be totally transparent and deliver exactly what the listing describes. We pride ourselves on offering authentic vintage and antique books, art, décor, handbags, and jewelry.

Not often! Twice so far. When we find a mistake, we a) say so b) fix it and c) make any and all efforts to ensure our customer is happy and, if there's any question, made whole. We're here because we love doing this, and we want you to love working with us!

No - we only use photos of the actual itme you're purchasing. The photos are part of the description and show the item details and the particulars of the condition. We spend a lot of time documenting each item visually, so that you can see exactly what it looks like. Condition is often a bit subjective - vintage items typically have some wear, and what is perfectly acceptable to one person is not to another. For example, if you're buying an antique bread bowl because you want to use it to make bread then you'll have a very different sense of what the condition should be vs if you're purchasing an antique bread bowl as a piece of art or decor. Either way, we want to provide all the information you're looking for.

We compare similar recent sales using sites like Worthpoint, Invaluable, and eBay, so you can be sure you’re getting a fair deal. If you ever have doubts, ask us for more details. We’re all about open communication.

Simply drop us an email at vintagehomeglow@gmail.com. We’re on the road quite a bit, and email truly is the fastest way. We usually respond withon 48 biz hours. We're always happy to hear from you! We're here to answer questions, help you hunt down special items, or chat about cool vintage finds anytime.

International shoppers should visit our eBay store, which has great support for international shipping, customs, and more. For all US-based shoppers, whether you purchase from us on Etsy, eBay, or from vintagehomeglow.com here's what you can expect. Packaging Vintage Home Glow uses safe and sustainable packaging materials - we take reduce, reuse, recycle very seriously. That said our primary goal is the safety and security of your purchase. Every item is packed with a waterproof layer and a cushioning layer - this includes everything from books to dvds to pictures. In addition we routinely double-box any/all mugs, ceramics, glass, or any breakable items including pictures. Shipping Books are typically shipped USPS Media Mail Non-book items are typically shipped USPS Ground Advantage If an item is valued above $100 we may add insurance (typically at no cost to you, unless you are requesting a specific type or amount that is not within our model.)

We ship within 1-2 days, and we pack every order with waterproofing, cushioning, and double-boxing for fragile pieces. We also provide tracking so you can see what's going on! However, once it leaves our hands, even we can’t control what happens next.... Delays are unfortunately part of shipping. Usually things are time, occasionally something gets a little lost for a day or two. Tracking can help us both see what's going on, for peace of mind. And if we see something really crazy is happening we'll reach out, and of course we are always happy to hear form you if you have any questions at all. Damage to something is really rare, but it has happened despite our best efforts. So what to do? If something arrives in a condition you didn’t expect, email us. Take some pics to share. We definitely want to hear from you and will work with you to resolve it positively.

Return and refund policies may vary depending on whether you buy through Etsy or eBay or here on our home site. Please check the item’s specific return info, and if you have any questions or concerns, shoot us an email at vintagehomeglow@gmail.com. We always want you to be happy with your purchase! Please note: International returns are handled through eBay because we only sell internationally through our eBay store. If you are buying from us from overseas, please visit us on eBay. This allows us to sell to you through the International eBay Program which has protections for both you and for us, and also assists us both with safe and speedy international shipping, customs, etc.

Yes! Our catalog is huge, and only a fraction is online. Let us know what you’re searching for and we’ll check our hidden gems. Sometimes we can even offer items at (or slightly below) fair market price.

For a very small number of select clients, we can act as a personal seller... meaning, our clients want to sell their items but don't want the hassle of listing, shipping, etc. If you're interested in this service are geographically located in New England, please email us at vintagehomeglow@gmail.com. Our roster is often full but we do occasionally have open spots, and even if not we may be able to point you to another personal selling service in your area.

When we onboard new clients, we provide detailed process information and a simple consignment selling contract. Once the formalities are in place, people give us stuff to sell :) and we give them a receipt. Once a month we provide a sales report, updated inventory, and a check for their share of the proceeds!

Vintage, collectibles, antiques, handbags, clothes, jewelry, and lots of other stuff too. For anything that we suspect may be exceptionally valuable or unique. we might request assistance from an auction house or certified dealer. Some items require very specialized knowledge or equipment to identify and value, and we are very serious about our ethical obligation to do right by our clients. We do not sell certain types of things (e.g., hazardous materials, weapons, or anything too risque or that has certain historical associations.) This is not a judgment - just a reflection of our brand and what we like to focus on - we spend a lot of time on our wares, and so we naturally focus on things we enjoy and appreciate.

We have strict rules that do not allow us to purchase or accept items from our clients. It's just cleaner to keep our seller service very strictly defined, so everyone knows what to expect. If you're not a personal seller client and you have something you think we might want to buy, please drop us an email at vintagehomeglow@gmail.com